Communicate To Lead With Beth Rogers

Rachel Cossar: Wonderful. Well, it’s Fantastic, Beth to have you here. Hi everyone who’s tuning in. My name’s is Rachel Cossar i’m am co founder and Ceo at Virtual Sapiens. And this talk show that I’m hosting is called conversations in the future of work because as we know, the world of work is evolving almost every second of every day, or at least that’s what it feels like to me. And I thought it would be helpful to bring in some of the wonderful thought leaders and professionals who are either in the coaching, training, executive leadership, or or science spaces and ask them their thoughts on where where we are in the future of work and how we can prepare especially around the topics of communication and showing up. So I’m very pleased to welcome Beth Rogers President and owner of point Tinker consulting. And beth, I’ll just throw it over to you to share a few words about

Beth Rogers: Absolutely. Thank you, Rachel. I really appreciate it.

Rachel Cossar: yourself, your background and whatever you think is relevant.

Beth Rogers: I have started point taken twenty one years ago. So I feel like I have been doing this forever. But it’s been such a pleasure. What we do at point taken is we work with executives on their communication skills, essentially the spaces between people. How do you get ideas from inside your head to inside somebody else’s head? Either through a presentation of facilitating a meeting, writing, something down, a proposal or recommendation, all those skills, around persuasion and negotiation and communication. That’s where we focus. Which I think a lot of people perhaps think of those things as given. Like, you were either born with it or not born with it. And they don’t actually recognize that they are skills that can be learned that anybody can learn how to do this. And anybody can be passively good at this. We liken this to playing tennis. Right? Anybody can play tennis. Now not everybody can play at the level you know, of the the championship games around the world, but anybody could play a pretty good game of tennis if you wanted to, and if you learn the skills to do it. So it’s much the same here, That’s what we focus on, is teaching those skills. My background, my work background was in pharma and biotech. So we tend to work with pharma, biotech, high tech financial, companies, places where smart technical people have to talk to other smart, but less technical people. So there’s a translation element. I also teach at Boston University I teach executive leadership skills to the Mba students. So it’s a pleasure to be here today. Thank you so much for asking me.

Rachel Cossar: Wonderful. Alright. Well, let’s let’s dive in because I know one of the questions I have for you is like, what are some of the main communication challenges that your clients are facing as they navigate this get hybrid. Right? Specifically hybrid world of work.

Beth Rogers: Yeah. Covid changed the game for all of us. Right? It changed the skills that were necessary to be successful in meetings because our meetings were happening, either all on a virtual platform or some people love some people in a virtual platform, and that creates a new set of challenges. For executives running their meetings. And not necessarily one that they had the skills to do well in yet. So the biggest challenge was They don’t actually know how to do it well. Now we’ve we’re three years in, we’ve all learned things. We’ve all come to conclusions. About what works, what doesn’t work. But the… So at this moment, what we’re experiencing now is people have some trail us and Figured out these things I think work, but they really need that reinforcement of do They really work? Is there something else I should be doing?

Rachel Cossar: Yeah.

Beth Rogers: Hybrid particularly is incredibly mentally challenging. Right? Because you as the facilitator or you as the presenter, have to manage not only the people who are live in front of you, but also, the people who are on a virtual platform. And you have to keep all of that in your head at the same time. So it’s incredibly mentally demanding and we many of us are just… It’s more demanding than we thought it was going to be. And so we’re struggling with how do I make the I’ll work and still remember the content that I wanna say.

Rachel Cossar: Right. Absolutely. And four of those hybrid meetings And so just to be clear, Right? When we say hybrid we’re talking about, you know, maybe half of the participants are in a conference room in person, and then the other half are tuning in from video. Right?

Beth Rogers: Yes.

Rachel Cossar: How… I mean, what are some of the because I tend to almost say, like, get everyone on their own devices. So that everyone’s virtual. Right? Level the playing field. But that’s not always possible, So what are some tips or or best practices that you get through this? For, like, a running a hybrid meeting effectively.

Beth Rogers: Right? Well, we first start with it it really depends on your… How strong your communication skills are. So you’re gonna need to be a really strong presence in the room to if you are in the room with people. Now It is also possible in the hybrid meeting that there’s a room full of people together without you someone. And you are hybrid. Right? You are virtual. And so

Rachel Cossar: Right. Right.

Beth Rogers: So you really need to kinda get the lay of the land. Understanding who… Where the players are in your audience, and who is who, one of the things that I hope will come out of this interview is the importance of understanding your audience.

Rachel Cossar: Yeah.

Beth Rogers: Right? I I think we think about this is… Am I ready to give a presentation? Am I ready to communicate something from a content perspective and we feel like that’s what drives everything. Right? It’s the content. It’s really not. It’s how well you understand your audience.

Rachel Cossar: Right. Mh.

Beth Rogers: Right? In addition to understanding your content, because this same level the same content can fly with some audiences and not fly with others. You have to truly understand who your audience is. So you’ve got to do a little bit of work here. And then I like to think of it as know, come… Once you understand that audience. Now you’re breaking it down to how much time am I spending paying attention to the people live in the room? And how much attention am I giving to the virtual platform? The hard part for participants on a virtual platform if there’s a group of people live together who are with the facilitator or the meeting runner at that moment. They get all the airtime. It’s hard to break in.

Rachel Cossar: Right.

Beth Rogers: So as a facilitator, you have to really work to allow that your participants who are on a virtual platform. Have the time and face the sort of on ramp

Rachel Cossar: Right. Yeah. I mean, facilitation just goes to

Beth Rogers: to get into the conversation.

Rachel Cossar: a completely different level. If if the context of the event for you is that you’re facilitating. Right? It’s like, I I like to compare it a theater in the round. You’re no longer just projecting out to one audience. You have to be aware of people who are behind you or you’ve like, forgotten about.

Beth Rogers: Yes. Absolutely.

Rachel Cossar: Yeah. So I I wanna switch gears a little bit here.

Beth Rogers: Sure?

Rachel Cossar: Because we we also do a little bit of work together within the university space. And so what is the the difference or or is there a difference between the work you do with the Mba students? And then the work that you’re doing with professionals who are in the field.

Beth Rogers: There are a lot of commonalities, but there’s one major significant difference that I noticed. And that is the motivation. For why they are there. Completely appropriately. My Mba students are focused on How well am I doing what grade am I getting? Right? So they are motivated by performing well to do to get a good grade in the class. Which is a very different motivation than what might bring an adult learner to a class. Which is, I’m struggling with some aspect of my work. And I’d like to get better at it. Or conversely and this happens. Somebody told me I have to go to this class, so I’m going to this class.

Rachel Cossar: Right.

Beth Rogers: Right? So there’s much more of a mix of motivations with our corporate clients, whereas the students are are more uniform in their motivation in this way. But for both

Rachel Cossar: Right.

Beth Rogers: groups. There are… We look for those Aha moments when they realize Oh, wait. I can do things to change the perception other people have of me. I can control this. More than I thought I could. And that moment happens for all audiences. Right? No matter what their backgrounds are. They have that realization of like, okay. I can be better at this and I can be really good at this. If I if I just work a little bit at. If I understand what I’m doing, the mechanics of it, and I put a little effort in, I could really be spectacular.

Rachel Cossar: Right.

Beth Rogers: And so it’s always a pleasure for me to find. Those things, those moments for our students. Both our university students as well as our corporate client students. But in the university setting, I see them for a longer period.

Rachel Cossar: Oh interesting. You.

Beth Rogers: Right? I see them over a semester. And as such, I see that development and I see that spark and I see people actually physically change. And and have, like, life altering moments where they realize that there are other things open to them because they can do this now. That the better they got at this, the more I think Last semester I had a student who was considering running for student government. And he… So he was thinking about this, and so I we had chatted about it early in the semester. And I said, why don’t you use this course is a way to workshop, your, you know, your campaign, communication. Right? So figure out how to communicate with other people, about your campaign ideas. And so that’s what he used his content and he was ultimately voted in and he was the first… Part time student ever voted into student government. For the Mba program, like, no part time the students had ever either wanted or or successful in their bids to make it to student government. But that just pivot just changed for him, the trajectory of his career at be you.

Rachel Cossar: Right? Wow. I mean, that’s so powerful. I I… Virtual Sapiens we have corporate clients, of course. And then we we do have some university partners as you know. And

Beth Rogers: Yeah.

Rachel Cossar: I love the idea of of getting people when they’re in a slightly ripe environment of learning or context of learning. Like, the muscle of learning is

Beth Rogers: Yes.

Rachel Cossar: is really being worked, and and it sounds sounds a little bit like, you you can access that.

Beth Rogers: I… Yeah. I agree with you. I think that’s that’s students in the University program, no like they are there to learn, they are primed to learn they’re in an environment and in a mindset. Where they are like sponge. Right? And they will absorb things and so that I think is a little bit difference. You don’t find that same level of sp in all of your corporate clients Right? Because they’re just at all… They’re just at a variety of different places.

Rachel Cossar: Right. Yeah. Fascinating. Well, it’s great that you get to to do both of those

Beth Rogers: It is really fun.

Rachel Cossar: things. I think it’s like it’s it’s almost like if you’re, like, doing, like, work in a super corporate setting and you get to volunteer at on

Beth Rogers: That? Yes.

Rachel Cossar: it. You just… You keep yourself little more well rounded. That’s wonderful. So going back to some of your your coaching work specifically, I’d love to hear some of your… Like, what do you think are the most? Powerful points that you like to get across to your clients when you’re trying to to help them show up on video in a way that that’s more reflective of who they are, Their authenticity and and their communication effectiveness.

Beth Rogers: Right. So, right. So forms have their own set of skills that go along with that. And the couple of main ones. One is remembering to look at the camera, Right? The idea of, like, here we are. You and I are chatting. I really wanna look at you. I wanna look at your picture. If we had data, I would wanna look at the data, the slide that was being presented, Unfortunately, if I do that, what I look like to the other people on the conference, is this. Right? I look like I’m not looking at

Rachel Cossar: Mh. Right.

Beth Rogers: I look like I’m not paying attention. And so you have that impression that I’m not paying attention that I’m not

Rachel Cossar: Yep.

Beth Rogers: When in fact, I am tremendously connected.

Rachel Cossar: Yeah. Right.

Beth Rogers: To the content, but that doesn’t come across that way. And one of the things I love about virtual Sapiens is that it gives people feedback

Rachel Cossar: Yeah.

Beth Rogers: on what they are physically doing. Right? And score associated with that,

Rachel Cossar: Right.

Beth Rogers: so that they can see, are they contributing to the perception of competence? Are they contributing to looking more confident? Are there behaviors supporting that? And if not, what needs to change?

Rachel Cossar: Right.

Beth Rogers: So I contact super important. Voice also. All the aspects of voice. Pace, pauses, volume level, like all the pieces of your voice particularly in a virtual setting. We’ll carry a lot of weight. So we’ve gotta work on having our voices be the most animated engaged energetic voices that we have so that we are communicating, how strongly we are committed, to our audience and committed to our content. Again, the really helpful tool of giving people because I mean, we see each other on virtual settings all the time, we never see ourselves. I mean, like, we… I mean, we see ourselves. There we are. But we you were… We never have the moment to analyze ourselves.

Rachel Cossar: Right.

Beth Rogers: Right? What we’re doing and how it’s coming across. So So having a tool that gives that view To a student, any kind of student University student corporate student is fantastic because it gives them something concrete to look at and to work on and to say

Rachel Cossar: Yep. Mh.

Beth Rogers: This is what contributed to your score. Here are ways to improve.

Rachel Cossar: Right.

Beth Rogers: That sculpture. And as a coach, it gives me a road map for saying, okay. There are things that we need to be doing. Here’s the behaviors I need to coach on. Now, I could always do that. I can always you know, look at someone’s video and say, this is what’s going on. But it’s so much more powerful when they have this metric associated with it. Right? It’s not just… I thought this was what you should be doing, but rather here’s a metric that has a score that, you know, has an algorithm behind it.

Rachel Cossar: Right.

Beth Rogers: That is a powerful tool.

Rachel Cossar: Right. Right. Yeah. Absolutely. It I I always found… When we started virtual sapiens, you know, I was I was doing just the live coaching, live facilitation. And was getting frustrated with the number of times I would say things and people would really really get it and be like, I’m a totally of course, why I hadn’t even thought about that. And then and then I we would go away and I would see that again and nothing had changed because it’s

Beth Rogers: Right.

Rachel Cossar: very, you know, as amazing as it would be Beth to have you on all of my calls or, like, every day being like, hey, remember. Remember this not.

Beth Rogers: It’s just not possible.

Rachel Cossar: Right? It’s just not possible. So you get to kind of have this wonderful combination between the two, but which which actually leads us into this next question which you tee that beautifully. But, you know, where where does But we’re used to historically, communication coaching being something that can only happen in person. Right? Like, where does technology? Where does Ai come into it? You’ve mentioned you, you know, you’re a wonderful client of ours. So

Beth Rogers: I am I am swimming in evaluating Ai right now because obviously, at at Boston University, we are looking at what’s the appropriate use of Ai and how do we teach students about it and how do we help them understand. And so I’m just gonna kinda

Rachel Cossar: Yep.

Beth Rogers: take one step back and then answer this question. Right one step back is, Ai is particularly generative Ai is a tool. Right? It’s a tool like like a car is a tool.

Rachel Cossar: Yep.

Beth Rogers: Right? So… But it’s a change in how we do things. So we’re all having our change reactions, which is some people, love change. Jump on it. Think it’s the best thing ever

Rachel Cossar: Yep.

Beth Rogers: How could we have ever lived without this before? Some people are like, no no this is really dangerous and we should shy away from it. And We should not use this because it’s new and it’s different and we don’t understand it. And until we have better rules about it. Right? So everybody’s, you know, on one part of that continuum between those two n’s. But the reality is it exists. It is here. And as a future leader and or even as a current leader, You gotta know what to do with it. Right? You need to understand

Rachel Cossar: Yeah.

Beth Rogers: What are the benefits, but also what are the challenges of this? One of the benefits is, of course, that it does this. It allows us to make algorithms of things that could be that used to be done live, right? But can be done

Rachel Cossar: Yeah

Beth Rogers: using Ai support to be done faster over greater distances because we could be virtual with each other. Right? It supports that ability to not have to be live with someone.

Rachel Cossar: Right.

Beth Rogers: All the time. The flip side of this, of course we talk about it particularly for our students at b you, is it’s a source like any other source. Right? Particularly we focus a little bit on chat Gp because that’s the

Rachel Cossar: Yep. Right.

Beth Rogers: eight hundred gorilla in the space right now. But it it Chat Gp is really focused on language. Right? Its strength is language. It is not strong on providing sources. For its information. It is not strong and helping you understand its bias. Because it’s not providing sources. So we say you can use it, but

Rachel Cossar: Right.

Beth Rogers: as a source like any other source. So you gotta reference it, You gotta tell me what you searched

Rachel Cossar: Yes.

Beth Rogers: So I can see what you got as, you know, feedback. So that you’re not copying off of Ai to do your assignment. But you’re using it as a tool as a source as of information. For completing your own work. Right? And so

Rachel Cossar: Right.

Beth Rogers: I think it’s best to think of Ai as it’s really, really helpful in in certain situations. And has some drawbacks in other situations. And so let’s

Rachel Cossar: Yeah.

Beth Rogers: figure out where those lines are and use it for the things that it really does help us do. And one of the things it helps us do here even at point taken is to do this kind of work at a distance. Right? To do coaching in a distance with someone. I don’t have to be in your office

Rachel Cossar: Right.

Beth Rogers: in Brisbane, California,

Rachel Cossar: Right.

Beth Rogers: to actually help you get better at this. We can do this on a virtual platform with a tool like Virtual Sapiens, using applied Ai there to do the same quality and level of work that we’ve done before.

Rachel Cossar: Right. Right. Right.

Beth Rogers: And then they can use it afterward as well.

Rachel Cossar: Right. Yeah. I think the… Like, you really hit the nail on the head wiz. Like, where can Ai facilitate our experience or or amplify our experience in a way that wouldn’t have been possible because but humans just don’t scale all that well. Right?

Beth Rogers: Yeah.

Rachel Cossar: I wish… I mean, yeah. I wish I could scale myself better, but I mean, this Ai is really the only answer. And and so it’s it’s magical and almost wonderful that we’re able to do that, but you have to really trade carefully and I think something else you said that I think would be a key takeaway here for a listener is the discussion the discussion that can come from okay interesting. So you you ask Chad This question, It gave you this answer. Let’s dissect this answer. Like, are the primary sources cited correct. Is the reasoning logical does this actually support your point and and are there any biases? Like that is a super rich conversation in and of itself that I think might help, develop that critical thinking that is a little bit missing. You know, People are very apt these days to be like, I saw it. So let’s be true.

Beth Rogers: Right? I no, particularly, I saw it online and it must be true.

Rachel Cossar: Yeah. Right.

Beth Rogers: Yes. I I had a… I’m gonna share a tiny story about a friend who I’m not going to identify, but she had surgery on her foot and her surgeon and she went through the stages of kind of, you know, post surgery. But she got to the point where she could wear a boot, and she was allowed to move around with a boot, and the doctor said, always wear the boot. Right? Only take it off to sleep to shower or wear the boot.

Rachel Cossar: Yeah.

Beth Rogers: Well, she thought that meant, like, where the boot when you’re walking? So she wouldn’t put it on. And she developed plant fa in the bottom of her foot

Rachel Cossar: Oh, wow.

Beth Rogers: the significant pain that anytime she walked was really painful. And She was panicked, like, oh my god, please tell me that I don’t live at this pain post surgery. And so she went on line to Ai and ask the question and the response she got was you have to always twenty four hours a day wear the boot. And so she was like, oh, so I owe wait, because the boot helps your leg get used to the weight again,

Rachel Cossar: Yeah. Right.

Beth Rogers: Right? And it supports the bottom of your foot, getting used to bearing the weight again, and she was like, oh, so that’s what I did. I just wear the boot again.

Rachel Cossar: That’s

Beth Rogers: Like, but your doctor told you this in person, your doctor said, we’re the boots?

Rachel Cossar: scroll tiny.

Beth Rogers: Right, you don’t wanna believe him enough or two, trust him enough to call him back and say, my foot is hurting and what… I do and here’s what I’ve been doing. But Ai

Rachel Cossar: Wow.

Beth Rogers: Ai is clearly the. Like, whatever they gave you, that was clearly the answer. So it strikes me that we somehow trust it more in in some ways, then we might trust other humans.

Rachel Cossar: That is that is a wild story. I was not expecting you to say that.

Beth Rogers: Yeah. And

Rachel Cossar: That’s really wild.

Beth Rogers: I again, I say it just because I think

Rachel Cossar: Yeah.

Beth Rogers: it’s something that is maybe built into us as humans that

Rachel Cossar: Yeah

Beth Rogers: how we create trust and what we trust? And how we’ve been, you know, how we’ve developed our workarounds for things like this. So I… I’m really… Like, the reason it sticks with me is that I’m intrigued as to Why one source is trusted more than another source? And when you compare the two, you would from my perspective, I would say, why wouldn’t you trust? Your doctor like,

Rachel Cossar: Nine

Beth Rogers: but apparently, they didn’t explain it well enough. Didn’t explain

Rachel Cossar: Yep.

Beth Rogers: in a way that made sense to the audience. Right? You just said do this.

Rachel Cossar: Right.

Beth Rogers: They didn’t tell her why to do it. Where Ai gave her the reason why she should be doing it and see

Rachel Cossar: Right. Right. Right. Right. And you know, it’s funny because this actually brings us, like, full circle back to the work that you do at point taken. But it sounds like that doctor

Beth Rogers: s.

Rachel Cossar: could’ve have had a little bit of support in the way that they communicated.

Beth Rogers: Well, yeah. It brings you back full circle to

Rachel Cossar: Yes.

Beth Rogers: understanding your audience. Right? And audience analysis and understanding who you’re talking to

Rachel Cossar: Right. Yes.

Beth Rogers: and what will be persuasive to them. And so the why of what you’re asking them to do is probably incredibly important.

Rachel Cossar: Totally. Absolutely.

Beth Rogers: And if you miss off that.

Rachel Cossar: Right. Absolutely. That’s

Beth Rogers: Then they’re not gonna do it.

Rachel Cossar: What like a perfect way to encompass, like that need to like we maybe internally have a bias to obviously to to

Beth Rogers: Yes.

Rachel Cossar: just assume that this is correct cracked, and it’s like, no. Let’s actually let’s let’s see if it is indeed correct. Fantastic. So, you know, with everything you’ve shared, would love to hear how… Like what is the best way people can we talk to you directly to questions or or wanna explore your services.

Beth Rogers: Absolutely. You can come visit our website, which is w w w dot point taken dot net, forward word point, the full word taken dot net. You will find a way to send us a note from there, you also find our phone numbers, three wanna reach us. And lots of video of examples of us doing things, but also questions that we have field before that we answer there either in a blog post or in a video post So there’s a whole tips and techniques section. Where you can come and find some information. Yay.

Rachel Cossar: Awesome. Great. Well, listen Beth, I know these… We keep these short and sweet, but you packed it with so much fascinating

Beth Rogers: Oh, this has just been so fun.

Rachel Cossar: insight. Awesome. Great. Well, thank you so much, and thanks to our listeners, and

Beth Rogers: Great

Rachel Cossar: It we’ll be back for more more episodes.

Beth Rogers: Thanks. I really appreciate being invited today. And Goodbye to everyone who’s watching, it was pleasure.

Rachel Cossar: Wonderful.

Beth Rogers: Thank you.

Rachel Cossar: Okay. Great. So that’s the recording, and that should now just get.

Beth Rogers: Okay.

Rachel Cossar: Process, but that was fantastic. Thank you so much.

Beth Rogers: Oh, you’re very welcome. And I now have to call my friend Karen and say, hey. I use a story because I’m like,

Rachel Cossar: Oh, so funny. What like, a perfect. But, you know what? I just feel like that’s such a perfect.

Beth Rogers: it’s example of, like, right.

Rachel Cossar: Yeah. But also of, like, you know… Yeah. Like, clearly, as you said, like the doctor wasn’t connecting with something that was gonna land with with her and

Beth Rogers: Right. Right.

Rachel Cossar: you know, and you’re like, yeah, okay. Okay. Okay And then you’re like, leave and you’re like, okay. Just make sure you wearing in the boot when you’re walking, and you’re like, definitely not what that person said.

Beth Rogers: Right. Right. Absolutely. And so a a I kinda I hope Tell the story so that, you know, it’s the it… It’s the gap and the doctor, not necessarily the gap in karen. Right? Karen’s is my friend.

Rachel Cossar: Oh, yeah. Yeah. No. For sure.

Beth Rogers: Right is that he didn’t explain why she should do this, and he didn’t And so she was doing what she thought she was told. And then you know, And then she got a more complete answer online and was like, oh, okay. Now I really know what I’m supposed to do, and it fixes the problem. But I’m always stunned like,

Rachel Cossar: Yeah. Right.

Beth Rogers: Why why… Like, if something had happen. I like, why wouldn’t you call the doctor back and be like, my foot is hurt

Rachel Cossar: Right.

Beth Rogers: Why is my I foot hurting? But no. Yeah we’d rather try and figure out on her own, to see and we simply trust, like, we’ve developed this innate trust of, like, whatever comes across in the Internet to us must be true.

Rachel Cossar: Yeah. Right.

Beth Rogers: Not true. Like, I’ve

Rachel Cossar: Rent. Yeah.

Beth Rogers: sixteen year old, and I’m telling him every day just because she saw it on Tic tiktok doesn’t mean it exists. Like,

Rachel Cossar: Totally.

Beth Rogers: Doesn’t mean that’s true. You find me a better source.

Rachel Cossar: Right.

Beth Rogers: If the better source says, yes, This is it. Then.

Rachel Cossar: Right. Right. Totally. Yeah.

Beth Rogers: Yeah. So

Rachel Cossar: Wild world. Such a wild world. Yeah. Wild. But but, yeah. No. Thank you again for joining. I… Because I’m still getting you to this platform, I’m gonna see, like, I… I’m not sure how long it takes for the video to really be, like, what I would like, but I’m assuming I I can send it over to you. You can take a look if there’s anything at all that you’re not comfortable with you just let me know.

Beth Rogers: I’m sure I’m gonna be fine. But I would love to

Rachel Cossar: Oh, for sure. Yeah. They’ll be… I’ll have a whole, like,

Beth Rogers: post a link to it on our website if that’s

Rachel Cossar: promotion kit. I think that you you’ll be able to share. So that is no problem.

Beth Rogers: Okay.

Rachel Cossar: But… Yeah. And then… I mean, how’s everything going with I know that modern group is kind of kicked off. How’s has all that.

Beth Rogers: Yes. They they they kicked off the first group and then they put everything a bit on pause because they’ve… They were responding to the Fda’s, commentary on their… And now they’re

Rachel Cossar: That’s right.

Beth Rogers: like, one hundred percent out on on you know, stocking the vaccines everywhere. So that

Rachel Cossar: Yeah.

Beth Rogers: So the second group isn’t probably gonna happen until October.

Rachel Cossar: Yep. Makes sense.

Beth Rogers: And maybe even to November. So we are gonna use those licenses We just have not

Rachel Cossar: Yep.

Beth Rogers: yet use them. We used I think eight or ten with the exec group.

Rachel Cossar: Yeah. Yep.

Beth Rogers: But yes, the the Modern training people were more optimistic about finding time. Than the Regina salespeople were about finding time to do this.

Rachel Cossar: Oh, interesting. Yep.

Beth Rogers: So… But it is it is definitely happening. So I

Rachel Cossar: Yet. That.

Beth Rogers: that’s the bit of a delay, but it’s good. And we’ve just finished rolling this out to our students in in

Rachel Cossar: Yeah.

Beth Rogers: leadership communications at B, next last week, finished, They should have done all of them done three, but not all of them did. She that was so. At moment where I’m, like, okay. I’m gonna go back and see who

Rachel Cossar: No. Yeah. I actually shared with Michelle just yesterday.

Beth Rogers: adopt. Yes. Yes.

Rachel Cossar: Don’t… Did you share those numbers with you? I

Beth Rogers: She did. Yeah. A hundred and thirty nine people and she gave… You you looked at the… Yes. That that’s how we… We had a little count… We had a little meeting yesterday.

Rachel Cossar: Okay. Yeah. Yeah.

Beth Rogers: On those teach leadership communications.

Rachel Cossar: I actually I was impressed with those numbers. Don’t know how many people there are in the class, but anyone who’s who activated their account

Beth Rogers: Yep.

Rachel Cossar: did at least one assessment. So… In that sense, it was a hundred percent success rate of, you know, understanding the tool, getting through the first assessment, And then the majority of people did do all three.

Beth Rogers: Yes.

Rachel Cossar: And those… The most important thing in my opinion is those who did three improved the most. That was… I was, like,

Beth Rogers: Right.

Rachel Cossar: Thank. Goodness. Is.

Beth Rogers: Yay. Right. Exactly as we hoped for. Well, yeah. And that’s the piece of it is that

Rachel Cossar: No.

Beth Rogers: I wanna… I I’m they’re all in midterms this week. So I’m waiting to this afternoon to send. Some follow emails to my court,

Rachel Cossar: Yep. Yeah.

Beth Rogers: And I’m gonna say, I’ve I’ve looked at all, you know, they they

Rachel Cossar: Yep.

Beth Rogers: turned in their results, They turned in their self assessment that went along with it. And I’m gonna say I’m looking at those, and I just wanna share with you some metrics. One of which is everyone did it, which thank you very much for everybody doing it. But number two, those people who did three improved more.

Rachel Cossar: Yes. Yes.

Beth Rogers: Than the people who only did, too. And I don’t know what improvement would have

Rachel Cossar: Yes.

Beth Rogers: like, I don’t know at one, you had any improvement at all because you didn’t do it again.

Rachel Cossar: Right.

Beth Rogers: So I’m just gonna remind them that they, you know, they have these

Rachel Cossar: Yeah. Yes.

Beth Rogers: opportunities for a reason, and the reason is

Rachel Cossar: Yes. Yeah.

Beth Rogers: because that practice helps them get better. So But they all passed the assignment because they all did did the assignment, but

Rachel Cossar: Right.

Beth Rogers: some of them are getting a lot more out of it than others and I like to point that out. Think

Rachel Cossar: Yeah. Totally. Absolutely.

Beth Rogers: We’re making feel a little faulty.

Rachel Cossar: I mean, and now like, we have the… Like because the… When we did the pilot with B, because it was like a free pilot. We limited it to one assessment. Right? So we had no data on that And now we have

Beth Rogers: Right. Now you have data.

Rachel Cossar: the data, so you’re, like, fantastic it.

Beth Rogers: Yeah. Yeah. Well, all the full time Mba students which you think there’s a hundred and thirteen of them. And then the there’s a cohort of part time Mba students who also took it as well. Because I think the totals were, like, one thirty nine, so I think

Rachel Cossar: Yep.

Beth Rogers: That’s the that’s how we got there is that And the part time students get to take this course on their own terms. They don’t have to take it in their first semester, like, the way that

Rachel Cossar: Right.

Beth Rogers: full time Mba students do. And this year’s

Rachel Cossar: Yeah.

Beth Rogers: class is so heavily skewed, international students like

Rachel Cossar: Wow.

Beth Rogers: highest level of international students we’ve ever had. And And so I I really feel like you know, you’re you’re… Some of you are making significant cultural shifts and changes coming here to the Us.

Rachel Cossar: Mh? Yeah.

Beth Rogers: These tools are really valuable to you.

Rachel Cossar: Right. Right. Yeah. That’s a really good point.

Beth Rogers: So

Rachel Cossar: Fascinating. Great. Well, we were pleased with that. So

Beth Rogers: got at.

Rachel Cossar: you know, if there’s ever any if there’s ever any feedback that you hear he’ll to share.

Beth Rogers: Sure. I will absolutely do that. And like I said, we had a little short meeting yesterday. To touch base because we… You know, we all had a week off

Rachel Cossar: Yeah.

Beth Rogers: our cadence of class and we’re all back. I’m in the Tuesday eight Am, on the first of the… You know, like, whatever… Yeah. Week

Rachel Cossar: Oh, man. Yeah.

Beth Rogers: three. I… Week one, I’m the first person out of the gate.

Rachel Cossar: Yeah.

Beth Rogers: So I I always, like, making sure that I know where I’m supposed to be doing because sometimes, you know, Wish Michelle will teach a class Tuesday afternoon and then she’ll write and be like, hey. I found this was happening. And here some strategies or whatever.

Rachel Cossar: Oh, yeah. Yeah. Yeah. Yeah.

Beth Rogers: Don’t get the benefit of that because I’ve already. I’m like, let’s try and be like, okay,

Rachel Cossar: Yeah. Totally

Beth Rogers: I ready and I ready and I ready ready would could go wrong. So

Rachel Cossar: Yep. Cool.

Beth Rogers: Great. Thank you so much, Rachel for asking me. I really appreciate this.

Rachel Cossar: Yes. Well, thank you for coming on, and, you know, looking forward to continuing to work with you. Alright.

Beth Rogers: Great. Meet you. Have a good rest of the day.

Rachel Cossar: You too. And good weekend. Bye.